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A Veterans Service Officer (VSO) or accredited representative helps you identify theories and prepare your benefit requests, but they cannot build your case for you.
They work strictly with the evidence available, therefore, gathering your medical records or documentation early will support how your story gets told. This is the most critical step you have control over.
Do not delay your application if you are missing paperwork. You should schedule an appointment immediately, even if you cannot gather all requested documents right away.
